Spoke Logistics Privacy Policy
This Privacy Policy governs how Spoke Logistics, LLC (hereinafter referred to as “Spoke”) collects, uses, maintains, and discloses information collected from users (referred to as “Users”) of the spokelogistics.com website (referred to as the “Website”). This privacy policy applies to the Website and all products and services offered by Spoke.
1. Personal identification information:
Spoke may collect personal identification information from Users in various ways, including, but not limited to, when Users visit the Website, fill out a form, and in connection with other activities, services, features, or resources made available on the Website. Users may be asked for their name, email address, mailing address, and phone number. Spoke will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.
2. Non-personal identification information:
Spoke may collect non-personal identification information about Users whenever they interact with the Website. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to the Website, such as the operating system and the Internet service providers utilized and other similar information.
3. Web browser cookies:
The Website may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
4. How we use collected information:
Spoke may collect and use Users’ personal information for the following purposes:
- To improve customer service: Information provided by Users helps us respond to customer service requests and support needs more efficiently.
- To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on the Website.
- To improve the Website: We may use feedback provided by Users to improve our products and services.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their orders. It may also be used to respond to their inquiries, questions, and/or other requests.
5. How we protect your information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Website.
6. Sharing your personal information:
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7. Changes to this privacy policy:
Spoke has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Your acceptance of these terms:
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do
not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting us:
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at the following address:
Spoke Logistics, LLC
22431 Antonio Parkway, #B160-634
Rancho Santa Margarita, CA 92688
(949) 713-5265 – Request to be directed to the Management Information Services Department